Privacy Policy

Your privacy is important to us and we believe it is important for you to know what personal data we, Spherex Inc. (“Spherex” or “we” or “Our Company”), collect from you (and third parties), why we collect it, how we use it and what rights you might be entitled to as a data subject or consumer.

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Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities
• What data do we collect?

Our Company collects different type of personal data including the following data:

To ensure access to our website and online services

• Personal identification information (Name, email address, phone number, etc.)
• IP addresses,
• operating system details,
• browsing details,
• device and connectivity details, and/or
• language settings. 

To answer your queries, support and contact requests

• personal and contact details, like full name, company and role, email and address
• demographic data,
• qualifications and profession, and/or
• the content of your messages to us.

To administer events and initiatives

• full name,
• company, job title and business email address,
• telephone number,
• location, and/or
• pictures and video of you.
• Events might be recorded, hence pictures and videos may be collected too

To promote Our Company’s brand, products, initiatives and values with marketing communications

• Our Company collects details about you including name, contact details and other information such as your job title, employer, areas of business interest and other business details. 
• We also collect data from our email and calendar systems concerning interactions between Our Company’s associates and contacts or third parties

Where a hospitality service is provided

• “special categories” of more sensitive personal data (SPI), such as dietary requirements or personal disabilities to the extent permissible by law

To manage, administer and fulfil the obligations under contracts, and regulations

• name, business contact details, payment details, payment method details and job title in order to enter into and/or fulfil the obligations arising from the same contract
• We also process such personal data for ancillary tasks related to our daily business activities, such as accounting, auditing, reporting (to regulators and authorities) and to comply with applicable regulations
• How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

• Social networks, when you grant permission to us to access your data on one or more networks through our website. 
• Service providers, who help us to determine a location based on your IP address in order to customize offerings and content to your location.
• Partners with whom we offer co-branded services or engage in joint marketing activities
• third party event organizers
• third parties, such as business partners, data brokers, social networks, marketing companies, and publicly available sources such as social media sites where lawful to do so. 
• How will we use your data?

Our Company collects your data so that we can:

• Process your order, manage your account, process payments and honour obligations under contracts.
• Email you with special offers on other products and services we think you might like.
• Your data is used by us in part for administering, managing and developing our business and services; such as identifying existing and potential client business needs, analysing and evaluating the strength of our interactions with certain business contacts, performing analytics including to produce metrics such as relationship maps for our business leadership and limited profiling for the purposes of helping us to develop and offer appropriate products and services to existing and potential clients. Analytics may be performed by us using algorithms which help us analyze and rank interactions with you depending on interaction frequency and duration. 
• If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.
• When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
• How do we store your data?

We have put in place appropriate technical, organizational and security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

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We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

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Our Company will keep your data only till such time as it is necessary to fulfil the purposes we collected it for. 

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Details of retention periods for different aspects of your personal data are available in our retention policy upon request from our Data Protection Officers (see contact details below). To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

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In some circumstances we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

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While Spherex Inc. endeavors to keep your data secure and accurate, we do not make any warranties or representations regarding the accuracy, security, or completeness of the data processing systems. All information is provided on an 'as-is' basis.

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To the fullest extent permitted by applicable law, Spherex Inc. shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of our services or your inability to access or use our services, even if Spherex Inc. has been advised of the possibility of such damages.

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Our Company will keep your data only till such time as it is necessary to fulfil the purposes we collected it for. 

• Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

We may use your personal data to customize the marketing messages you receive based on your preferences, browsing behaviour, and purchase history. You agree that such customization is necessary to enhance your experience with our services.

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If you have agreed to receive marketing, you may always opt out at a later date.

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You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

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If you no longer wish to be contacted for marketing purposes, please click here.

• What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

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The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

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The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

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Right to opt-out: This enables you to opt-out of the sale of your personal data by a business to other third parties. 

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Right to non-discrimination: This specifies that Spherex will not discriminate against you in any way or under any circumstance for exercising your rights to your data under the California Consumer Protection Act (CCPA).

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Right to withdraw consent: In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us (see contacts below). Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legal basis for doing so.

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The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.

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The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

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The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.

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Right of disclosure for sale of data or use for business purpose. This enables you to ask us, in certain circumstances, to provide you with the categories personal data and third parties we disclose for sale or business purposes. 

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The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

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Your data protection rights may be subject to certain limitations, such as where the exercise of your rights would infringe upon the rights of others or conflict with legal obligations. We will inform you of any such limitations when responding to your request.

• Automated decision-making: The right not to be subject to a decision based solely on automated processing that produces legal effects concerning you or similarly significantly affects you.

• What we may need from you

If you exercise one of the above rights, we may need to request specific information from you to help us confirm your identity and that you are entitled to make such a request. This is to ensure that personal data is not disclosed to any person who has no right to receive it.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 

Or write to us: datacontroller@spherex.com

• What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

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For further information, visit allaboutcookies.org.

• How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Storing your Preferences and Settings. 
• Security
• What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality - Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising - Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
• How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. 

Disabling cookies may affect the functionality of our website and your ability to access certain features. You agree that we are not liable for any issues arising from your decision to disable cookies.

• Privacy policies of other websites

Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Spherex Inc. is not responsible for the privacy practices, data security measures, or content of third-party websites, service providers, or other external entities. Any interaction with third-party services is governed by their respective privacy policies, and we disclaim liability for any issues arising from such interactions.

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Payment Card Industry Data (PCID) Compliance under CCPA

a. Compliance with PCI DSS and CCPA:

• "Spherex Inc. complies with the Payment Card Industry Data Security Standard (PCI DSS) and the California Consumer Privacy Act (CCPA) to ensure the secure processing, storage, and transmission of payment card information. We have implemented appropriate security measures, such as encryption, secure sockets layer (SSL) technology, and tokenization, to protect cardholder data from unauthorized access and to prevent data breaches."

b. Categories of Personal Information Collected:

• "For the purposes of processing payments, Spherex Inc. collects the following categories of personal information, as defined under the CCPA: identifiers (e.g., name, billing address, payment card information), and Internet or other electronic network activity information (e.g., transaction details). This information is collected solely for processing transactions and is not used for any other purpose without explicit consent."

c. Third-Party Processors and Data Sharing:

• "We may share your payment information with third-party service providers that assist us in processing payments. These service providers are contractually obligated to protect your data under PCI DSS standards and to use it only for the purpose of providing payment services. Spherex Inc. does not sell your personal information, including payment card data, to third parties."

d. Data Minimization and Retention:

• "In compliance with the CCPA, we only collect the minimum amount of personal information necessary to complete transactions. Your payment information is retained only as long as necessary to fulfill the transaction purposes, comply with legal obligations, or resolve disputes. We do not store full credit card information beyond the point of sale unless legally required to do so."

e. California Consumer Rights:

• "Under the CCPA, California residents have the right to know what personal information we collect, use, disclose, or sell, and the right to access, delete, or opt-out of the sale of their personal information. These rights apply to the payment card information we process. To exercise your rights, please contact us at the details provided below."

f. Security and Breach Notification:

• "We implement and maintain reasonable security measures to protect your payment information from unauthorized access, use, or disclosure. In the event of a security breach involving your payment card information, we will notify you in accordance with applicable state and federal laws."

g. Limitation of Liability:

• "While we take reasonable precautions to safeguard your payment information in compliance with PCI DSS and CCPA standards, no method of transmission or storage is completely secure. You agree that Spherex Inc. shall not be liable for any unauthorized access, use, disclosure, or loss of your payment information, except where such liability is required by law."

h. Your Responsibilities:

• "You are responsible for maintaining the confidentiality of your payment information and for any activities that occur under your payment account. If you suspect any unauthorized use of your payment information, you must notify us immediately."
• Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 January 2022.

By accessing and using our website and services, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and be aware of any changes. Continued use of our services constitutes your acceptance of such changes.

If any provision of this privacy policy is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

• Force Majeure Clause 

      Spherex Inc. shall not be liable for any failure to perform its obligations under this policy due to events beyond its reasonable control, including but not limited to natural disasters, war, acts of terrorism, civil unrest, labour disputes, or governmental actions.

• How to contact us

If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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Email us at: Call us: datacontroller@spherex.com

Or write to us at: As above

• How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

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Email: datacontroller@spherex.com

Address: 2340 Walsh Ave, STE D, Santa Clara, CA 95051